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Frequently Asked Questions.


Browse the sections below for answers to our most Frequently Asked Questions.

If you cannot find what you need, please drop an email to –, or alternatively call us on 0208 9002323.


Questions regarding the Booking


  1. Making a Booking

  2. Payments

  3. Reductions and Discounts

  4. Cancellation

  5. Pick-up points


Questions regarding the Tour


  1. Preparing for your tour
  2. Travelling with Child
  3. Tour Managers

  4. Hotels

  5. Food

  6. Transportation

  7. Itinerary & the Tour


Questions regarding Visa


  1. Schegen Visa application with Star Tours

  2. Schegen Visa application direct with the embassy


If you require further assistance then please email us on:


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